Effective IT Asset Management with ITIL 4
IT asset management has always been an integral part of business IT functions. IT assets are critica...
How to co-create value for the management with ITIL 4?
“Value is the perceived benefits, usefulness, and importance of something.” A partnershi...
ITIL 4 and Problem Management
When problem management is done properly, it can prove extremely valuable to IT departments, the emp...
Social listening in the digital world
About 59% of Americans believe that social media has simplified the process of customer services. Bu...
Talent Management in 21st Century
Today in a corporate world, talent management is getting increasingly challenging. With the ever-inc...
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