![How important & relevant is the ITIL certification for the future?](https://www.cognixia.com/wp-content/uploads/2023/07/how-important-relevant-is-the-itil-certification-for-the-future-blog@cognixia.webp)
How important & relevant is the ITIL certification for the future?
Skills are like your bike, it needs regular maintenance and upkeep, a little cleaning and polishing,...
![How can digital transformation lead to better customer outcomes?](https://www.cognixia.com/wp-content/uploads/2023/06/how-can-digital-transformation-lead-to-better-customer-outcomes-blog@cognixia.webp)
How can digital transformation lead to better customer outcomes?
Digital transformation is reshaping the market landscape and transforming business models. Surprisin...
![What is Value Stream Mapping?](https://www.cognixia.com/wp-content/uploads/2023/04/what-is-value-stream-mapping-blog@cognixia.webp)
What is Value Stream Mapping?
In the four years that ITIL 4 has been around, it has shifted the focus of IT service management on ...
![How does OCM help in continual improvement?](https://www.cognixia.com/wp-content/uploads/2023/02/how-does-OCM-help-in-continual-improvement-blog@cognixia.webp)
How does OCM help in continual improvement?
Change is inevitable, whether by decision or by chance—you cannot avoid it. According to research...
![How is ITIL useful for project managers?](https://www.cognixia.com/wp-content/uploads/2022/11/How-is-ITIL-useful-for-project-managers-blog.webp)
How is ITIL useful for project managers?
As IT & cybersecurity are becoming more engaged in contracts, project managers who want to enhan...
![What is Information Security Management from an ITIL perspective?](https://www.cognixia.com/wp-content/uploads/2022/10/What-is-Information-Security-Management-from-an-ITIL-perspective-blog.webp)
What is Information Security Management from an ITIL perspective?
Today, practically every major organization is in the tech sector. Even the world’s largest ...
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ITSM talent for the Metaverse
Hello everybody! Welcome back to the Cognixia podcast – your one-stop destination to learn somethi...
![How to combine ITIL 4 and Agile Best Practices](https://www.cognixia.com/wp-content/uploads/2022/09/How-to-combine-ITIL-4-and-Agile-Best-Practices-blog.webp)
How to combine ITIL 4 and Agile Best Practices
In highly challenging workplaces, many businesses are undergoing business transformation using ITIL ...
![How to co-create value for the management with ITIL 4?](https://www.cognixia.com/wp-content/uploads/2021/11/How-to-co-create-value-for-the-management-with-ITIL-4-600x300.jpg)
How to co-create value for the management with ITIL 4?
“Value is the perceived benefits, usefulness, and importance of something.” A partnershi...
![How to build an effective Service Management Office with ITIL 4?](https://www.cognixia.com/wp-content/uploads/2021/10/How-to-build-an-effective-Service-Management-Office-with-ITIL-4-Banner-600x300.jpg)
How to build an effective Service Management Office with ITIL 4?
Over the last couple of years, organizations worldwide have been focusing on establishing Service Ma...