ITIL Framework for the modern world of Digitalization | Cognixia

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Profile Search Course

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Date

25th Feb, 2021

Time

8:30 AM - 10:00 AM EDT

Mode

Online

This webinar will cover:

What Is ITIL – A Roadmap
Why ITIL4?
Brief Discussion on ITIL4 Concepts
- The 4 Dimensions of Service Management
Service Value System Components
- Guiding Principles
- Service Value Chain
- ITIL4 Practices
- Continual Improvement
Roadmap to ITIL4 Certification

Every participant who attends the complete webinar will receive a Certificate of Participation from Cognixia.

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